The Emergency Service is composed of experienced doctors and nurses who work together as a team to provide high quality emergency care to patients. The emergency room at Montfort is open 24 hours a day, 7 days a week and treats about 50,000 patients a year.
Patients who require emergency care must bring their health card with them as well as a list of their medications (or the containers).
How Emergency Services Work
A nurse specialized in triage greets patients, evaluates their condition and performs certain preliminary tests, as needed, to ensure that those who require more urgent attention are seen and treated first. We ask patients whose medical condition is less urgent to wait their turn in the waiting room.
To establish the order of priority, the triage nurse uses a standardized system in accordance with national standards that are approved by the Ontario Hospital Association.
Emergency physicians at Montfort work closely with a team of health professionals trained to deal with emergencies. This team is comprised of nurses, residents, respiratory technologists, orderlies, clerical staff and volunteers.
The Emergency Services Unit is committed to treating every patient as quickly as possible. However, patients who are most ill will be seen first even though they may arrive after you. This policy is essential to ensuring that all patients seeking medical attention receive the care they require.
Patients in the waiting room who believe that their condition has worsened during the wait should tell the triage nurse so that their case can be reevaluated.